Privacy Policy
Your Privacy Matters to Us
At Impact Dents, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and store your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Contact Information – Name, email address, phone number.
- Vehicle Information – Make, model, and details related to dent repairs.
- Location Data – Address or suburb for mobile service bookings.
- Quote Requests – Photos of vehicle damage provided for assessment.
- Website Usage Data – Information on how you interact with our site (cookies, IP addresses).
2. How We Use Your Information
We use the information we collect to:
- Provide quotes, bookings, and customer support.
- Improve our website, services, and customer experience.
- Process payments and transactions (if applicable).
- Send service updates, offers, or promotional emails (you can opt-out at any time).
- Ensure security and prevent fraud.
3. How We Protect Your Information
We take your privacy seriously and use industry-standard security measures to protect your personal data from unauthorised access, misuse, or disclosure.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information only in the following circumstances:
- With service providers (e.g., payment processors, marketing tools) to help us operate efficiently.
- When required by law, such as responding to legal requests or regulatory obligations.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, track website performance, and provide relevant advertising. You can manage cookie preferences through your browser settings.
6. Your Rights & Choices
You have the right to:
✔ Request access to your personal data.
✔ Ask us to update or delete your information.
✔ Opt-out of marketing communications at any time.
✔ Disable cookies through your browser settings.
To make a request regarding your data, please contact us at mark@impactdents.com.au.
H2: 7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the latest revision date.
H2: 8. Contact Us
For any questions or concerns regarding this Privacy Policy, you can reach us at:
📧 Email: mark@impactdents.com.au
📞 Phone: 0461 511 272